How to Claim and Activate Red Packets as a New User

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If you're a first-time user claiming and activating red packets through the OKX App, follow this step-by-step guide to register and get started.

Step 1: Claim Your Red Packet & Register an Account

For iOS Users

  1. Click the red packet link shared with you.
  2. Enter your email address and tap "Claim Packet."
  3. Download the OKX App from the App Store.
  4. Open the app and select "Register" to complete your account setup.

For Android Users

  1. Download the OKX App via the official website.
  2. Install and open the app.
  3. Tap "Register" and follow the on-screen instructions.

👉 Download OKX App now

Step 2: Complete Identity Verification

After registration:

  1. Tap "Open Red Packet" on the homepage.
  2. Select "Verify Now" and submit required documents (e.g., ID, selfie).
  3. Wait for approval (usually within 24 hours).

Step 3: Activate Your Red Packet

  1. Go to the homepage and click the "Red Packet" card.
  2. Under "Received," select "Open Now."
  3. Your reward will be credited instantly.

Step 4: Share the Joy

  1. On the confirmation page, tap "Share This Moment."
  2. Save the reward card or post it on social media.

Step 5: Track Your Red Packet

  1. Navigate to Assets > Bill > History.
  2. Filter by "Red Packets" to view past claims.

Key Reminders

✅ Eligibility: Available only to users in eligible regions (check in-app).
⏰ Expiry: Unactivated packets expire after 48 hours.
🔐 Requirement: Identity verification is mandatory to claim rewards.

FAQs

Q1: Can I claim multiple red packets?
A: Yes, if you receive multiple links, each can be claimed separately.

Q2: Why is my verification pending?
A: Processing may take up to 24 hours during peak times.

Q3: What if my packet expires?
A: Expired packets cannot be reactivated—claim them promptly!

Q4: Are there geographical restrictions?
A: Yes, availability depends on local regulations.

👉 Start your OKX journey today

By following these steps, you’ll seamlessly enjoy your red packet rewards while staying compliant with platform policies.