Bybit, a prominent cryptocurrency exchange, currently holds an "Average" rating of 3.3 out of 5 on Trustpilot, based on user feedback. This mixed review landscape highlights both strengths and areas for improvement in the platform’s services. Below, we analyze key user experiences and responses from Bybit’s support team.
User Feedback Highlights
Positive Experiences
Seamless Transactions
- Users praise Bybit’s intuitive interface and efficient trading features, particularly for P2P (peer-to-peer) transactions and USDT purchases.
- Example: "Easy to trade with great campaigns. Purchasing USDT is scam-free."
Fast Withdrawals
- Several reviewers noted instant bank transfers, with funds arriving "in minutes."
Strong Customer Support
- Bybit’s responsive team was commended for addressing concerns promptly, including technical issues and account restrictions.
Criticisms and Challenges
Account Restrictions Without Clarity
- Some users reported abrupt account flags for "unusual activity" with limited explanations, affecting access to staking rewards and events.
Technical Bugs
- A recurring complaint involved uncontrollable scrolling in the Perpetual Futures trading interface, described as "shaking uncontrollably."
P2P Payment Policies
- While Bybit prohibits third-party payments in P2P trades, users alleged the platform inconsistently enforces this rule.
Bybit’s Responses
Bybit’s support team actively engages with reviewers, offering:
- Personalized Replies: Addressing specific issues like Case ID 18989060 regarding account restrictions.
- Bug Resolution: Encouraging users to submit technical issues via a dedicated form for faster fixes.
👉 Explore Bybit’s features to see if it aligns with your trading needs.
Trustpilot’s Role in Reviews
- Transparency: Reviews can be edited or deleted by users but must reflect genuine experiences.
- Verification: Trustpilot uses ID checks and AI-detection tools to combat fake reviews.
👉 Learn more about Trustpilot’s review policies.
FAQs
1. Why was my Bybit account flagged?
Accounts may be restricted due to suspected multi-accounting, unusual activity, or policy violations. Contact support with your Case ID for details.
2. How does Bybit handle P2P disputes?
Bybit prohibits third-party payments in P2P trades. Report violations via their support form for investigation.
3. Are withdrawals really instant?
Many users confirm fast withdrawals, but processing times can vary based on network congestion or bank protocols.
Final Thoughts
Bybit’s 3.3 Trustpilot score reflects a platform with robust features but occasional operational hiccups. Prospective users should weigh its strengths (e.g., P2P ease, responsive support) against noted challenges (e.g., account flags, UI bugs).
For updates on Bybit’s improvements, monitor their official announcements or Trustpilot page.