OKX's User Satisfaction Surveys and related campaigns are governed by these Terms and Conditions ("Terms") and are administered by the OKX entity under which you are onboarded as a customer, per the OKX Terms of Service.
Promotion Overview
- Promotion Period: Specified in individual campaign communications.
- Eligibility: The first X eligible OKX users (as defined per promotion) who complete the survey during the Promotion Period qualify for the designated reward ("Gift").
- Exclusions: Users from certain countries/regions (verified per Clause 2.2 of OKX's policies) may be ineligible.
Regional Service Providers
OKX operates through regional entities, each with specific Terms of Service:
| Entity | Serviced Regions | Terms Link |
|---|---|---|
| OKCoin Europe LTD | Malta (MFSA-licensed) | EEA Terms |
| OKCoin USA Inc. | Approved U.S. states/territories | U.S. Terms |
| OKX Australia Pty Ltd | Australia | AU Terms |
| OKX Bahamas | Mexico (specific user cohorts) & institutional users | — |
| OKX Dubai | UAE residents | UAE Terms |
| OKX Brazil | Brazil (post-June 2023 registrants) | — |
| OKX Singapore | Singapore (post-Oct 2023 registrants) | — |
| Aux Cayes FinTech | All other eligible users | — |
👉 Explore OKX's global services for jurisdictional specifics.
Key Terms
- Trading Fees: Tier-based fees apply. Details are available in the Fee Schedule.
- Reward Fluctuation: Gift value may vary due to market volatility.
- Verification: Participants must complete OKX’s advanced identity verification.
Limits:
- First-come, first-served (max 100 participants).
- One Gift per recipient.
- Sub-accounts ineligible.
- Taxes/Fees: Recipients bear all associated costs.
- Distribution: Rewards issued within 21 days post-Promotion Period.
Disclaimers
- Not Advice: This activity is neither investment advice nor a solicitation to trade. Crypto assets are high-risk and uninsured.
- Modifications: OKX reserves the right to amend terms, exclude participants, or cancel promotions without notice.
- Errors: OKX is not liable for technical or typographical errors.
FAQ
Q1: Who is eligible for the survey rewards?
A: The first X verified users per campaign criteria who complete the survey during the Promotion Period.
Q2: Can sub-accounts receive Gifts?
A: No, sub-accounts are excluded from participation.
Q3: How are rewards distributed?
A: Gifts are credited to eligible accounts within 21 days after the Promotion Period ends.
Q4: Are rewards taxable?
A: Yes, recipients are responsible for all applicable taxes.
👉 Learn more about OKX’s promotions and terms.
© OKX. All rights reserved.
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